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Privacy and Cookie Policy

Elite Brazil MK LLC, operating as Elite Brazil Makeovers, ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy and Cookie Policy explains how we collect, use, store, and protect your information when you visit our website or contact us through our forms.

Effective Date:

April 08, 2026

1. Who We Are

Elite Brazil MK LLC, operating as Elite Brazil Makeovers, is a U.S.-based medical tourism concierge company. We help connect clients with licensed healthcare providers in Brazil and assist with travel coordination, appointment scheduling, and related support services.

We do not provide medical procedures, medical diagnoses, or clinical advice. All medical treatments are performed by independent licensed professionals and providers in Brazil.

2. Information We Collect

We may collect personal information that you voluntarily provide through our website, including:

• Full name
• Email address
• Phone number
• Procedure or service of interest
• Message content and any details you submit through contact forms

We may collect personal information that you voluntarily provide through our website, including:

• IP address
• Browser type
• Device type
• Pages visited
• Date and time of visit
• Basic usage and interaction data

3. How We Use Your Information

We use your information to:

• Respond to your inquiries
• Schedule and coordinate consultations
• Provide concierge and support services
• Communicate about appointments, travel coordination, and requested services
• Send email and SMS communications when you have provided consent
• Improve our website, services, and user experience
• Maintain security and prevent misuse of the website

4. SMS and Email Communications

If you opt in through our forms, you may receive email and SMS communications from us related to your inquiry, consultations, appointment updates, travel coordination, service follow-ups, and occasional promotional messages.

Message frequency may vary. Message and data rates may apply. You may opt out of SMS at any time by replying STOP. You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails or by contacting us directly.

For more information, please review our separate:

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyze traffic, remember preferences, and enhance your browsing experience.

Cookies may help us:

• Understand how visitors use the website
• Improve site performance and usability
• Maintain security and basic functionality
• Remember certain user preferences

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect parts of the website's functionality.

6. Sharing of Information

We do not sell or rent your personal information.

We may share your information only when necessary with trusted third-party service providers that help us operate our business and communications, such as website tools, CRM systems, email providers, scheduling platforms, or messaging platforms such as Twilio and ActiveCampaign.

We may also disclose information if required by law, regulation, legal process, or to protect our rights, users, or business operations.

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards to help protect your personal information from unauthorized access, loss, misuse, or disclosure.

However, no website or online system can guarantee absolute security, and you provide information at your own risk.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including responding to inquiries, providing requested services, maintaining legal compliance, resolving disputes, and enforcing our agreements.

9. Your Rights

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, when legally permitted
• Withdraw consent for marketing communications

To make a request, please contact us using the information below.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to review their privacy policies separately.

11. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy and Cookie Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Information

If you have any questions about this Privacy and Cookie Policy, please contact us:

Elite Brazil MK LLC

Operating as Elite Brazil Makeovers